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CASB Student Support Center

Welcome to the CASB Student Support Center. From this area you can submit a help desk ticket to request support from our staff, chat live with a representative, search our knowledgebase of information and step through our troubleshooter to see steps to resolving a problem.

Chat with a CASB Technical Representative Currently Offline

Submit a Ticket

Submit a help desk trouble ticket to our service representatives.

Live Chat

Chat with a customer service representative directly.
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Knowledge Base

Search our knowledgebase of information to find resolutions to common issues.

Troubleshooter

Find the resolution to issues by taking a step by step tour based on your responses to questions.

FAQ (Frequently Asked Questions)

Login not recognizing your username or password

The ADD ATTACHMENT button does not work

PROFILE: Feature Transfer Error - French Privacy Files

Graded Tab not displaying returned assignments

How Do I Access the Weekly Narratives?

Can not Open PDF Forms in the VPL

VPL Unite Error

I can't login to Candidate Portal

Profile Code Expired August 25th, 2010

Securexam October Exams not showing up when you launch Securexam.